Digital Banking Platform Enhancement Project

The Online Banking Platform enhancement introduces comprehensive user onboarding and secure account access capabilities. The project’s primary objective is to ensure end-to-end system readiness for registration, login, and account management workflows, while enforcing security policies and meeting defined business requirements.

Scope of Testing:
This User Acceptance Testing (UAT) encompasses two critical modules:

1. Login & Account Access – Validates user authentication workflows, error handling, account security policies, session management, and password masking.

2. Customer Registration – Validates new user onboarding, mandatory field enforcement, email verification, password and security question policies, boundary conditions, and input validation.

Testing Objectives:

• Ensure successful user login and registration under standard conditions.

• Validate robust error handling for invalid credentials, missing fields, duplicate accounts, and security violations.

• Confirm account lockout and session timeout mechanisms operate as specified.

• Verify end-to-end usability, security, and compliance with business rules.

• Ensure all system messages and confirmations are accurate, actionable, and user-friendly.

Preconditions:

• Active test accounts exist for login scenarios; new test users prepared for registration.

• Test environment accessible via supported browsers.

• Test credentials, email verification systems, and security workflows are fully functional.

Postconditions:

• Users are either successfully authenticated or provided clear, actionable system messages.

• New accounts are created successfully with proper verification and security enforcement.

• All UAT results, anomalies, and evidence are captured for traceability and compliance.

Key Findings & Considerations:

• The login module has been validated for successful authentication, invalid credentials, blank fields, session timeouts, and account lock scenarios.

• The registration module has been validated for field completeness, password policy enforcement, duplicate user handling, boundary testing, and special character handling.

• System responses, including email verification, error messages, and confirmation prompts, have been evaluated for clarity, consistency, and alignment with business requirements.

• All workflows have been executed from a QA/Test Engineer perspective, ensuring technical accuracy, security, and end-user readiness.